MapIT Designer software guides users through complex legislation, procedures or workflows. This software from Hindin Solutions enables organisations/individuals to provide straight forward self-help and diagnosis systems for their users using a simple drag and drop designer. You can construct complex decision logic guiding users from HTML page to HTML page based on simple visual techniques such as dragging an arrow from page to page in the designer. MapIT Designer enables organisations/individuals to build an online self-help system, fault analysis system, online surveys et al. The general usage is in, but not restricted to, Customer Care and Support sector.