This 12-unit interactive, multimedia program covers interpersonal, group, and public speaking communication. Communication Applications contains complete tracking of student progress, for business communication, classroom labs, or the home school. One license allows for full classroom or lab use for one instructor. This software also covers eating etiquette, business etiquette, Internet etiquette, conflict resolution, ethics, interviewing, body language, barriers to successful communication, presenting an image of success, the Importance of Communication, Communication and a Free Society, Communication and Ethics, Communication Types, What is Communication?, Having Clear Communication, Using Language, Listening as a Communication Strategy, The Importance of Listening, Types of Listening, Effective vs. Weak Listeners, The Listening Process, Barriers to Effective, Listening, What You Can Do to Improve Your Listening, The Resume and Interview, Preparing for the Interview, The Resume, Preparing for the Interview Questions, Interviewing, Body Language in an Interview, Etiquette in Business and Society, General Business Etiquette, Dressing the Part, Phone Etiquette and Netiquette, The Business Lunch, and more on Table Etiquette. Communication Applications software for the improvement of public speaking skills. This 12-unit interactive, multimedia program covers all areas of interpersonal, group, and public communication, as listed below, with pop-up glossaries, audio readings, numerous quizzes, and a final test at the end of each chapter. Complete tracking of user information, a scoring printout, and easy navigation make this ideal for a classroom or lab setting in school, home-school, or business. A complete course with quizzes and tests. Full data tracking of all scores for each student. Audio readings of the text for every section. FULL LAB/CLASSROOM LICENSE! USE WITH ALL YOUR STUDENTS!